Industry Engagement: Understanding Bali’s HORECA Needs from 10 Industry Voices
Bali, December 8, 2025 – In an effort to strengthen the agriculture–tourism supply chain, the Ag4Tourism initiative under ACIAR in collaboration with Udayana University conducted an industry engagement activity involving 10 HORECA (Hotel, Restaurant, Café) establishments across Bali. The activity, held from November 22 to December 8, 2025, aimed to capture real industry needs related to the supply of key horticultural commodities, particularly lettuce and potatoes. Semi-structured interviews were carried out with key stakeholders, including chefs, procurement teams, food and beverage (F&B) staff, and quality control personnel. The findings revealed that HORECA actors in Bali share common priorities when it comes to product quality. Freshness, cleanliness, and supply consistency emerged as the top three criteria across all participants. However, variations were observed in terms of defect tolerance, traceability requirements, and expectations for product certification. In addition, the study highlighted structural challenges in supplier–buyer relationships. Most partnerships are still informal and… Read More »Industry Engagement: Understanding Bali’s HORECA Needs from 10 Industry Voices
